ALARM MONITORING /
NETWORK MANAGEMENT / MEDIATION
Ideal for Disaster Recovery & Smart Grid Applications
TrapServer SUMMARY:
Mediates/Monitors/Dispatches/Forwards Events --
Area Viewer: Quickly determine system health via graphic
interface*
Event Viewer: See everything that affects QoS
Web Reports: Enable users to remotely see network health
Craft Access Security: Minimize windshield time by allowing
remote access from virtually anywhere, not just local
equipment
Dispatch Manager: Notify scheduled technicians without operator assistance
The
TrapServer is an application-agile, vendor-neutral, multi-protocol network
management
tool that
consolidates/concentrates and
monitors ASCII/TL-1,
TBOS, SNMP, MODBUS,
and
proprietary
protocols from network elements
relating to a company’s internal communications
infrastructure,
with SSL web
access control security.
TrapServer
manages
Area-Of-Responsibility
notification
and reports. TrapServer provides users
with
trouble-tracking
from
notification of an event through its repair to resolution of the
detected
trouble.
TrapServer provides Disaster Recovery through redundant
TrapServers and
supports multiple IP
and
gateway connections to internal
infrastructure. TrapServer “future-proofs”
your monitoring
network with a
specific goal
of reducing operating expenses.
Specifically, the TrapServer displays, forwards, archives, dispatches
and monitors
SNMP, ASCII,
and TL-1 based
equipment,
providing a simple, low-cost
tool that will decrease the
amount of
dispatches
to a problem site.
It also serves
as a platform to notify (page / email) your
technicians
on
qualifying
events. For instance, the TrapServer can be
configured to
notify only when critical
and major alarms
occur. This augments the NOC
and puts the dispatch decision-making into the
most
knowledgeable
resource, your regional staff. The TrapServer also has a user-friendly
craft
access, which allows technicians
access to TrapServer monitored elements from anywhere,
not just at when
connected to local equipment.
TrapServer is Larse and full-featured Badger Technology 481 compatible. With a
web-browser, it
is fully
graphically configurable for
all devices monitored. It can serve as a replacement for NetBoss®,
the
Harris Network Management System.
Detailed feature list:
* Color-coded text events in Event Viewer containing a History Window and a
Standing Alarm Window.
* Manager that processes SNMP trap v1/v2/v3, ASCII / TL1 over serial, TCP/ IP and
FIFO.
* SNMP Trap Forwarding feature to forward traps to multiple SNMP managers with any
trap version
(SNMP trap v1, v2c, v3).
* Trap Relay feature that process traps from trap-generating SNMP devices.
* Gateway, via dual network interfaces, which provides routing capabilities and
can restrict access
to the region.
* Event Viewer contains facility to clear and acknowledge events.
* Notification (email / page) of qualifying events if system-level timeout
exhausted before event is
cleared or acknowledged and also based upon duty schedule.
* Event Reminder feature is a system-level, user-adjustable time (seconds)
setting that allows events
to be continually reported until cleared or acknowledged.
* Web-based history report.
* User security restricting usage of the TrapServer features as well as
restricting use of the operating system.
* User administration that configures all TrapServer and operating system user
security in two simple steps.
* Craft access (Windows X11 open graphics standard) to monitored network elements via serial interfaces.
Telnet used
for TCP / IP devices.
* Simple OEM integration.
* TrapPro option allows ability to spoof network element OID for MOMs, as well
as TrapStorm protection, bridge
isolation. TrapPro resides in
TrapServer hardware.
*
Area Viewer (Windows
GUI) shows iconified event activity. AreaViewer window contains: multiple
windows;
flashing for new alarms; solid for acknowledged alarms; icons; represented areas, with each area having
children called sites, devices, and entities; color
reflects severity of event; operator activity; event
acknowledge (ceases dispatching, ends reminders); ability to
“Ack” subsequent cascading levels, shutting
off audible; ability to “Event Clear,” ceasing dispatching,
ends reminders, removes from stand event window;
ability to “Clear” subsequent cascading levels and shut off
audible.
For SONET TL-1, TrapServer can manage events from the Alcatel 1603/1612 SONET
Multiplexer. For
Nortel DMS Switches, Trap Server can manage events from the
DMS-100/100/250/MTX Central
Office Switches. TrapServer can also manage equipment
involved with Harris microwave monitoring
systems.
|
TrapServer Feature |
Operation |
Description |
|
Operating System |
Linux |
You can be sure you have the latest technology and innovations. |
|
Multi-Protocol Monitoring Support
|
Open Protocol
Proprietary Protocol |
SNMP, TL1, TBOS and ASCII (any intelligent format).
Badger 481, Larse LarScan and Alcatel-Lucent MCS-11, Aviat/Harris FarScan |
|
SQL Database |
Yes |
Export data to other systems. |
|
Security Updates |
Yes |
Have peace of mind against cyber attacks with latest security. |
|
Number of supported Devices
|
No Limit |
Won't obsolete your investment. |
|
Years of history |
Yes |
Estimate logged activity to be over 10 years of events based on 10,000 per day. |
|
Web Access with Access Control List |
Yes |
Ensure security & visibility by those that need to see your system. |
|
Number of concurrent users |
10 |
Always get your needed information. |
|
Rack Mount |
Yes |
Optionally within 19 or 23 racks or equipment cabinet. |
|
Multiple Protocols |
Yes |
Future Proof your monitoring needs. |
|
Built In Firewall |
Yes |
Limit access to your system. |
|
Built in Routing |
Yes |
Pass data from your monitor network easily. |
|
Number of Serial Ports |
No Limit |
Never have to upgrade to get new hardware capabilities. |
|
Serial Interfaces Supported |
All |
Eases the selection process. |
|
Alarm Display |
Large LCD Monitor |
View your monitored system at a glance. |
|
Graphical User Interface |
Yes |
Provides GUI for Area, Site, Equipment and Point with Browser Panel |
|
Textual Display |
Yes |
Provides alarm text in color matching alarm priority & including event date/time. |
|
Keyboard & Mouse |
Yes |
Ergonomic operations. |
|
CD, TAPE & FTP Database Backup |
Yes |
Standard backup tools. |
|
Client Support |
Yes |
Connect other regional office workstations for management. |
|
Forward Alarms |
Yes |
Easily integrates to other systems. |
|
Filter Alarms |
Yes |
Using priorities, only the service affecting alarms are sent as notifications.
|
|
Trouble Ticketing |
Yes |
Best way to track how well you are taking care of your troubles.
|
|
TrapStorm Protection |
Yes |
Ensures your management system will always see alarm events.
|
|
Maintain Full ASCII LOGS |
Yes - two weeks |
Can be copied & stored, great for engineering your system.
|
|
Hardware |
Dell/HP/IBM |
Always sure you can get spare parts if you need to. |
|
Powered by |
AC |
Plugs in anywhere. |
|
Optional Power Supply System |
Redundant Power Supplies |
Automatic Fall Over to alternate power source should primary source fail. |
|
Memory |
8 Gbytes |
Handles client logins nicely! |
|
Storage |
2-Mirrored Hard Drives |
RAID1 for hard drive recovery. |
|
Multiple LAN Networks |
Yes - two or more |
Isolate your network to provide enhanced security. |
|
Graphics |
Standard |
Quickly understand the status of your entire network! |
|
Full Area Of Responsibility (AOR) Reporting |
Yes |
Make sure the proper dispatch gets the information. |
|
User Access Control |
Yes |
Enables those to know that have a need to know. |
|
Display per User type |
Yes |
Removes clutter and focuses on the issues at hand. |
|
Hardware Warranty |
3 years |
Peace of mind. |
|
Dial-In Alarm Reporting |
Yes |
Provides a robust means of obtaining the alarm events. |
|
Craft Access |
Yes |
Enables technician to access network equipment through TrapServer.
|
|
Dial-In User for Reports |
Yes |
Provides another Robust means of always seeing the alarm events.
|
|
Syslog monitoring |
Yes |
Load Log, finds events and displays event alarm. |
|
Battery Monitoring Application |
Yes |
Uses Monitoring System from Peripheral Telecom. |
|
Building/Room Access Control |
Yes |
Utilizes card readers/key pads from third parties. |
|
System Redundancy |
Yes |
Redundant TrapServer fully supports Disaster Recovery Scenarios!
|
|
Low Cost of Ownership |
Yes |
You don't have to pay a third of the cost to keep things working.
|
|
History Reports |
Yes |
Reports are generated by user defined parameters set when user requests report. |
|
Availability |
Yes |
Determine the operational availability of a piece of equipment or service. |
|
Performance Monitoring |
Yes |
Gather, store and alarm on BER data using multiple thresholds violations to indicate progressive severity of a radio/fiber link. |
Partial application list:
► AFC UMC
1000 ►
Alcatel
SONET Multiplexer 1603/12/48
► Alcatel
NMS 1320, TSM-2500, TSM-3500
►
Alcatel-Lucent
MDR-8000 microwave radios using SNMP
► Andrews Corp, Mikom
MR Series, Node C Series, MMR Series
► Applied Innovation
AIBadger, AIScout, AISpy
► Badger AC
NetManager, 481 RTU, Badger2000, e500 RMU
► Cordell
Centurian, ISD3000, CinNAS
► Dantel
WebMon, Point Master Eagle, Vision Master, Remote Master, MicroNOC, 460 ACS
► DPS
AlphaMax 82A/82S, IAM5, NetGuardian (all), DPM, KDA, RAB
► Ericsson
Switch AXE
► Ericsson
IMC
► Harris
Digital Telephone PBX 20/20, StarView
► Lucent
C.O. Switch 5-ESS
► Lucent
DDM-2000
► Lucent
Wireless processor ECP
► NET
IDNX
► Nortel
Transport Node OC3/12/48
► Nortel
DMS-10/100/500/MTX, SNMP Module
► RFS
RPM 800
► CTSK VoIP Switch
► Protocols supported
Modbus, TL-1, TBOS (all either Serial & TCP/IP)
and
Badger 481
► Tellabs
DACS Titan 5500, 530, 531, 523L
► Valare
Power System units
► OME-3500 devices (Nortel Manager can only handle 20 devices) ►
CalAmp Viper DataRadio Two-Way
► DPS
Telecom NetGuardian alarm unit
► I.D.: Ericsson EMS (XMATE) &
Fujitsu FETEX 150
►
Westronics WS2000
►
Harris CAU/DVA
►
Sycamore Networks DNX Configuration Monitoring
► DNP3 Monitoring and Separate North Bound Interface (NBI) Monitoring
► NoranTel SiteVu
Modbus Serial and Modbus TCP/IP is another protocol recently added to the
TrapServer that is of interest
to utilities such as electric and pipelines.
TrapServer operates in a "Stand Alone" configuration and in an
Integrated Configuration with Badger
NetManager. All the features
currently provided with TrapServer are still available; Event Viewer;
Web
Reports; Secure Craft Access; Regionalization of IP addresses and
optional Email/Paging.
Other protocols for the TrapServer include: the Nortel Transport Node OC3/12/48,
Lucent
DDM-2000 and AFC UMC1000 Fiber multiplex interfaces. These interfaces are in
addition to the Alcatel
1603/1612/1648 Fiber Monitoring
Interfaces. Furthermore, path break (ring or link) can be detected
and the location (between fiber terminals) can be presented to the user too!
FIBER MONITORING: TrapServer will also
provide monitoring of TL-1 Fiber Multiplex Gateway from the
equipment
incorporating Python scripts to interface for each Fiber Multiplex "type". Events detected from the
Nortel equipment
will be prioritized and enabled for
paging/email based on customer-defined priority using
the Dispatch Manager.
Customer can also view these events using dial-in and/or html (WEB) browser
access for current events and for event
history.
FAULT LOCATION: Optionally, for fiber fault
location, TrapServer employs an in-bound Tstx driver equipped
with a
custom
Python Module to perform event correlation and system logging. This is used in
determining a
fiber cut (outage)
within a specific route. Once the Python Module
is implemented, the event correlation rules
would be adjustable using a
graphical interface.
SMART GRID/NERC: Physical security
capabilities are driving a lot of concern
amongst the electric utilities.
TrapServer has numerous capabilities for Secure Access to include
double-checking that only the required work
was done during the period of access. Also the capability of one-time passwords
for one-time workers.
Other capabilities: site security; card-reader access, motion detectors,
alarm and camera solutions
(to monitor workers at the site from any location), event logging, general
access, programmability of legacy
equipment, built-in firewalls, control (on/off) and reboot of equipment
capability, etc. HVAC and environmentals
problems are somewhat common. Through available, adaptable scripts,
TrapServer has the ability to manage
HVAC systems, turning them on and off when needed and not needed (to save
money).
STANDBY GENERATOR
REPORTING: TrapServer provides Generator Ran, Generator Did Not Run,
Generator Took Load, and Generator Did Not
Take Load reports. Variations can include: Estimated Generator
Fuel Level Remaining, Estimated Run-Time Remaining,
Generator Exceeded Run Time, and
Generator Did Not Meet Run Time. Common report info: Site Name,
Gen_Run Start, Gen_Pwr Start,
Gen_Pwr Stop, Gen_Run Stop, Gen Load Time, Gen Run Time, FS Area.
TrapServer offers customers a secure migration path for future expansion of
their alarm and control systems.
Non-proprietary hardware, interfaces,
operating systems, and protocols keep the customer in control of his
system.
TrapServer supports the writing of new scripts for alarm gathering but the
customer can easily write
their own to
customize the system as the wish. As
newer equipment enters the system architecture, systems
upgrades are routinely
handled by the customer using Python, an open source language. (Additional
software modules are being written for
legacy and newer network elements on a
routine basis.)
TrapServer can poll Badger
full-featured 481 RTUs and Larse 1200 RTUs over an IP Network.
Each RTU has it’s own IP Address
(because of
the terminal server) and TrapServer opens
a socket to the RTU and polls those
RTUs. TrapServer can be made to provide performance &
configuration (provisioning) as well as its traditional fault monitoring / management.
Just ask!
Some things you may want to consider when you make your decision:
-- How
flexible is the system in regards to interfacing to existing network elements or
network elements?
-- How flexible is the system in regards to the hardware it is operating
on?
-- Does the system offer flexibility of monitoring legacy & new network
elements over multiple IP networks?
-- Can the system accommodate MULTIPLE LAN networks?
-- Can the system be supported locally using Operations Personnel?
-- Does the system fit into your future plans regard "Open Systems" such
as non-proprietary hardware and
non-proprietary software?
-- When there is a hardware problem with the system, do you need to send
it back to the factory or can it
be supported
locally?
-- How limited in monitoring capacity is the system (i.e., what quantity and
mix of devices can be monitored)?
-- Can the system support multiple logged-on Web Browser sessions?
-- Customizable reports such as “over the weekend” report?
-- Can options be easily added (such as Trouble-Tickets)?
-- Does the system poll fully featured Badger 481 RTUs (and/or Larse 1200 RTUs) over an IP network?
-- Does the system restrict you to use a hard-to-support operating system
such as DOS?
-- Is the system fully graphically configurable for all devices monitored?
Is this your problem?
“Every NE we purchase comes with its own EMS, so that we have many systems we need to watch and learn.”
“My company just acquired new sites/operating areas, and they have an incompatible monitoring system separate from what I use now.”
“My system is obsolete; I can’t expand it, and it is no longer supported by the original vendor, or I can’t find the original vendor so I can’t get support.”
“My monitoring system is difficult to operate and can’t easily grow with my communications system.”
“I need my technicians to have access with the same information as the NOC.”
“My current system works well, but it isn’t compatible with the latest technologies we are adding to our system."
TrapServer is the solution!
TrapServer is a registered trademark of SchoRen NMS Solutions, Inc.
Please let us know if
you'd like a TrapServer datasheet or presentation.
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If you're interested in hearing about a very
cost-effective, IP-based (web-based) RTU (Remote Terminal Unit)
similar to that
from Applied Innovation
(Badger AI - OmniRemote), DPS (NetGuardian), or Dantel's WebMon,
please let us
know.
Below is a brief overview:
Enterprise 500 Remote Monitoring Unit (e500 RMU)
with expandable contact closure alarm points, analog inputs, and control relay
outputs,
as well as terminal server ports.
Functions & features:
•
One or Two
Ethernet Ports
– Router
Functionality with local access
•
Wide Range Power
Supply
- +/- 21
to 60 VDC. AC Option Available!
•
6 Terminal
Server Ports, Optional 2 additional.
Ethernet and/or
Dial-up
•
Optional 48
Contact Closure (Bi-State)
Monitoring
Points
•
Optional 48
Single Analog
Monitoring
Points
(or 24 Differential)
•
Optional 16
Control Output
Points,
3 form C
•
Built-In Web
server
for
Viewing & Configuring Alarm & Control Points
•
SNMP traps to
Integrated TrapServer
and
other SNMP managers
•
Optionally use
Dial-up
for reporting SNMP over PPP
•
Detects door openings and office summary alarms
•
Normal/Off-Normal point configuration
•
Configurable delay or debounce setting per point
•
TTL or Contact Closures to ground
•
For Temperature and Power measurements
•
Monitors fuels levels
•
20 m volt Resolution per input
•
Multiple Thresholds in Voltage Range
•
Operates devices remotely by approved Users
•
Turns on lights or auxiliary equipment
•
16 Control Relays
•
Magnetically Latched in position
•
Telnet to each Port independently
•
Enables users to access craft ports remotely
•
Remotely configure Network Elements
•
Monitor NE’s, be they applications in telephony, cellular, datacomm, etc.
IBEX Systems
150 Greenfield Drive
Bloomingdale, IL 60108-3016 USA
tel: 630 307-3634
www.ibexsystems.com
What do you need? How may we help?
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